Yes. Low-cost cutting fee and the cost of edging the rug depend on if you select narrow machine binding, wide machine binding, extra-wide machine binding, or machine serging.

If you don’t have scrap carpet of your own, we also carry a large selection of indoor and outdoor carpeting available for order.

You'll find a fantastic range of colors in our selection, giving you a great chance to find a shade that's just right. While a perfect match isn't always possible, we'll do our best to get you the closest option. Plus, you can browse our in-stock binding and serging threads to find the perfect complement.

Yes, we can either make your rug smaller or cut it and make it into multiple smaller rugs. This includes hand-knotted or woven rugs and carpet.

Yes. Regardless if it’s a hand-knotted, hand-woven, or machine-made rug, we have the ability to remove existing rug fringe and replace it with a finished edge of your choosing.

Yes, typically if you have a machine-made rug we can sew machine-made fringe onto the rug. This can also be done on hand-knotted and hand-woven rugs although it’s not recommended. This is the more affordable option. If you have a hand-knotted rug, we can create fringe (known as Sangiri), this process involves creating fringe from the foundation of the rug (generally cotton fiber). Our master rug weaver then secures the fringe. Keep in mind that this method depletes rows/lines of color so the rug's overall length will be shortened depending on the desired fringe length.

Yes, we can replace damaged binding, serging, fringing or add new edging.

Yes, we can fabricate just about any custom rug you can think of. Generally speaking, it’s very inexpensive to have a custom rug made, but it will depend on factors such as type, size, shape, material, edging type, etc.

Whether you have leftover carpet and need it made into custom rugs or are looking for a custom hand-knotted Persian rug in your own design, size, and shape, you're looking for a rug with your business logo on it, we've got you covered.

Call us at (602) 244-9329 or message us to discuss your dream rug and how we can help you make it happen.

No matter your rug needs, we can help.

The amount of time to get your rugs serviced depends on several factors including the type of services you have requested, the number of services being completed on a rug, and the condition of the rug (some rugs require re-treatment) just to name a few. We always strive to complete rug services promptly but we refuse to skip on quality for the sake of expediency. For some services, we offer a "Rush" option for an additional small fee that can reduce the turn-around time if you must have your rugs returned by a specific date. Our average turn-around times are below but in some cases, the amount of time needed may be slightly longer or shorter than the average.

Cleaning & Protection/Moth Proofing: 1 - 2 Weeks
Machine Rug Binding, Serging & Fringing: 3 days - 1 week
Custom Rug Pad: Same day - 3 days
Custom Machine Rug Fabrication: 1 day - 1 week
Rug Backing: 1 day - 3 days
Custom Hand-Knotted/Woven Repair/Restoration/Sanjiri: 1 week - 2 months
Rug Pickup & Delivery Service: Can usually be scheduled within 3 days of receiving a request
At-Home Rug/Upholstery Cleaning: 3 days to 1 week of receiving a request
Rug Appraisal: 3 days - 1 week
Rug Shearing: 1 day - 1 week
Carpet Cove Base - 1 day - 1 week
Long-Term Storage Wrapping: 1 day - 3 days
Custom Rug Sleeve - 1 day - 1 week
Leather Strapping: 1 day - 1 week
Other custom services: Please call us at (602) 244-9329

In most cases a machine-made rug will have a label or tag attached to the underside of the rug that will provide information on the size, material and type of rug along with the rugs manufacturer. However, this is not always the case. Hand-knotted and hand-woven rugs will not have a tag or label on the underside of the rug.

Another common way to determine the difference between an authentic hand-knotted rug (like a Persian), or a machine-made rug is to look at the knots and any stitching. Hand-knotted rugs tend to have uneven, inconsistent knotting and fringe length whereas, a machine-made rug will have very uniform, even knots and any stitching will also be very uniform and even. Hand-knotted rugs should not have any stitching that appears to be from a sewing machine. If you see stitching like this it means your rug is most likely a machine-made rug.

We apologize, we're not able to pick up the original carpet or rug for repairs only. If the rug is being cleaned by us, we can pick up and deliver, but only if cleaning is involved. We apologize for any inconvenience. In some rare cases, if you have installed carpeting or an oversized rug that would be difficult to bring into our facilities to repair or modify, we can send our experts out to your location. In these cases, we ask that you please call us first to make sure that it's a request we can fulfill for you. If it is, we can schedule an appointment for you, or you can use our online automated scheduling system to make the appointment.

If you'd like to cancel or reschedule an existing appointment, please call us.