Yes. Our very affordable rug shearing service removes snags, pulls, and stray fibers, restoring your rug's like-new appearance.
This process safely removes only the damaged threads without harming the rug.

In most cases, we can remove color bleed on a rug. We will need to inspect the rug before making any recommendations. Please bring the rug into our facilities for a free repair quote.

While we need to inspect the rug in person for a formal quote, you can send us photos of the rug and any damage for a preliminary estimate.

Yes. This is a common scenario and we frequently restore rugs that have been severely damaged or may even have parts of the rug missing completely.

In most cases, we can repair or restore burns on rugs or holes in the rug.

Dampen the dented fibers and fluff them with a spoon or comb.

Yes, we can replace old rubber or cloth backing on a rug or add new backing to a rug that doesn't already have it.

Repair and restoration costs can vary widely depending on the age of the rug, the type of the rug, the material of the rug, the quality and detail of the rug, the type of repair needed, and other factors. Unfortunately it’s not possible to give an approximate amount due to each rug repair being unique to each rug.

No, we do not offer rug dying or re-coloring services for rugs. However, we can refer you to a qualified, professional, experienced rug colorer who may be able to assist you with your needs. We do offer spot recoloring for white knots that can appear on a hand-knotted rug.

The white spots you’re seeing are often due to wear over time. Hand-knotted rugs are woven on a foundation of warp and weft threads—usually white cotton. Short strands of pre-dyed wool or silk are tied onto this foundation to form the rug’s pile. As the rug ages and the pile wears down, the white cotton foundation threads—and especially the thicker knots where threads were joined during weaving—can start to show through. These small white spots are sometimes called “ricing” because they resemble grains of white rice.

This is a normal sign of age and use in many handmade rugs. While it can’t be permanently reversed without full reweaving, we do offer a touch-up service that can visually disguise the white spots. This process involves carefully matching the color of surrounding wool fibers and re-dyeing each white dot individually. It’s a time-intensive method but quite effective for improving appearance, at least until the rug is washed again or the dye naturally fades over time.

If you'd like to restore a more uniform look to your rug, our team can help. Reach out to schedule a consultation.

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Open cuts on a rug's edge can cause it to unravel. Without proper binding to maintain tension, the rug's foundation weakens, and face yarns and fibers begin to shed. Rugs can be cut but they will need to be professionally re-edged to prevent them from eventually unraveling and becoming ruined.

Dry rot is the deterioration of a rug's foundation fibers, typically cotton but sometimes wool, jute, or silk. In severe cases, it results in a complete loss of structural integrity, causing the rug to disintegrate. When dry rot reaches this stage, as in this case, the textile is irreparably damaged.

Rugs with rubber, canvas, or cloth backings use latex glue for binding. This latex glue typically begins to deteriorate after about 10 years, becoming powdery and clumping. This powder eventually works its way onto your floor. If you notice white powder beneath your rug, it indicates the old backing needs replacement and should be brought to us for re-backing.

The amount of time to get your rugs serviced depends on several factors including the type of services you have requested, the number of services being completed on a rug, and the condition of the rug (some rugs require re-treatment) just to name a few. We always strive to complete rug services promptly but we refuse to skip on quality for the sake of expediency. For some services, we offer a "Rush" option for an additional small fee that can reduce the turn-around time if you must have your rugs returned by a specific date. Our average turn-around times are below but in some cases, the amount of time needed may be slightly longer or shorter than the average.

Cleaning & Protection/Moth Proofing: 1 - 2 Weeks
Machine Rug Binding, Serging & Fringing: 3 days - 1 week
Custom Rug Pad: Same day - 3 days
Custom Machine Rug Fabrication: 1 day - 1 week
Rug Backing: 1 day - 3 days
Custom Hand-Knotted/Woven Repair/Restoration/Sanjiri: 1 week - 2 months
Rug Pickup & Delivery Service: Can usually be scheduled within 3 days of receiving a request
At-Home Rug/Upholstery Cleaning: 3 days to 1 week of receiving a request
Rug Appraisal: 3 days - 1 week
Rug Shearing: 1 day - 1 week
Carpet Cove Base - 1 day - 1 week
Long-Term Storage Wrapping: 1 day - 3 days
Custom Rug Sleeve - 1 day - 1 week
Leather Strapping: 1 day - 1 week
Other custom services: Please call us at (602) 244-9329